Cinderbrook Group LLCCinderbrookGROUP LLC

CINDERBROOK REVIEW CARE

Great service.
More reviews.
A brighter tomorrow.

You do good work. Let your customers help tell the story.

We help you ask customers for Google reviews and respond with care—through a simple process built around your business and the software you already use.

Let’s talk about your reviews

$199 setup + $199/month
Review requests and professional response support.

Fictional example: Maya Bennett shares a five-star review after a reminder from Alder & Finch Co.
A little follow-through. A chance to be heard.

Owner-operatedPractical, personal support.

Clear pricingKnow what’s included.

You approve the approachYour customers. Your voice.

Your accounts stay yoursBuilt around your business.

A SIMPLE PROCESS. KEPT MOVING FOR YOU.

We help you ask.
We help you reply.

From a completed job to a thoughtful response, here’s how Review Care fits into your routine.

  1. 01

    A request goes out.

    We prepare a review request for past customers you approve, or connect it to completed work in supported software.

  2. 02

    Your customer shares.

    The request links to your Google review page. Every customer chooses whether to respond and what to say.

  3. 03

    We prepare your reply.

    You share the review, or we use the access agreed at setup. We draft a response that fits the feedback.

  4. 04

    You approve it.

    Review the draft before posting. We agree who handles posting and flag sensitive situations for your attention.

FROM A GOOD EXPERIENCE TO A SHARED STORY

A reminder.
A review.
A reason to choose you.

A customer may love your work and still forget to leave a review. A friendly reminder makes that next step easier.

Alder & Finch Co. thanks Maya and invites her to share her experience on Google. The invitation does not ask for a particular rating.
01 / THE INVITATION

Make it easy to share.

One clear message, a direct review link and timing agreed with you.

Fictional customer Maya Bennett leaves a five-star review describing a clear, straightforward experience.
02 / ONE POSSIBLE OUTCOME

Let good work speak.

Positive feedback can give the next customer more confidence to get in touch.

More reviews can help build trust and bring in more business. Customers decide their rating and feedback; results vary.

Fictional Juniper Row Company example: Daniel raises a concern about timing and communication. Cinderbrook prepares a calm response draft for approval; it is not posted.

THE RIGHT WORDS MATTER

Your reputation.
Worth looking after.

A thoughtful thank-you. A calm reply to a concern. Help finding the right words.

We prepare personalized responses that sound like your business, so reviews don’t become another task you keep putting off.

AN EXAMPLE RESPONSE DRAFT

“Thank you for raising your concerns about timing and communication. Please contact our team so we can review what happened and discuss the next step.”

Prepared for the business to review and approve.

  • Up to 15 personalized response drafts each month
  • One revision per response draft
  • A weekly review packet and monthly feedback summary
  • Sensitive situations flagged for your attention
Find out how it could work for you →

PRACTICAL SUPPORT. CLEAR PRICING.

A little setup.
Ongoing follow-through.

What the $199 setup covers

We check your software, agree which customers to contact, prepare your request message and configure the supported workflow.

What continues each month

Requests can follow completed work through connected software. Response drafts and regular review packets help you stay on top of the conversation.

We confirm compatibility, contact permissions and posting arrangements before starting. Any extra integration work is quoted separately.

BEFORE WE START

Good questions.
Clear answers.

We start with your business, your customers and your existing tools.

Can review requests run automatically?

Yes. After we confirm compatibility and permissions, a request can go out when work is marked complete in your connected software. We agree the timing and message before switching it on.

Do I have to change my software?

We start with the software you already use and check what it supports. If extra setup is needed, we explain the work and cost before you commit.

Do you post the responses?

We confirm who will post replies and what access is needed before starting. You review and approve response drafts, with sensitive replies flagged for your attention.

Can I try the response work first?

Yes. The response-packet pilot is $199 one-time, with setup waived and no ongoing commitment. You supply the reviews and relevant business details; we prepare personalized replies. This pilot covers response drafts, not automatic review-request setup.

Ask about the response-packet pilot →
Does this guarantee more five-star reviews?

No. Your customers decide what to write. Requests welcome all feedback, without incentives or screening for positive reviews. We do not guarantee ratings or sales.

SEE THE APPROACH

Good service deserves
a little follow-through.

See how a friendly reminder, a customer review and a thoughtful response can fit into your routine.

Illustrative video: the reviews and customer names shown, including Jessica R.'s praise of Cinderbrook, are generated examples, not actual customer testimonials or results.

Review Care · $199 setup + $199/month

LET’S START WITH YOUR BUSINESS

Make reviews
part of your routine.

Tell us a little about your business and the software you use. We’ll explain how Review Care could fit.

Please leave customer lists, passwords and sensitive information out of this form.

YOUR NEXT STEP

Let’s talk about your reviews.

Tell us about your business, the software you use and whether you want ongoing Review Care or the response-packet pilot.

Contact Cinderbrook

Use our secure inquiry form. We’ll review your request and follow up from operations@cinderbrookgroup.com.