Owner-operated
A clear point of contact.
Practical digital services · Owner-operated in Oregon
Your business.
Ready for what’s next.
Cinderbrook helps small businesses improve websites, reputation, customer communication and practical marketing systems—so you can spend less time wrestling with the digital side and more time doing what you do best.
INSTANT TEXT-BACK
Missed a call? Give callers a way to text you back.
After activation, eligible callers get a text asking what they need. Your team can follow up from one inbox.
$99 standard setup · plans from $99/month. Full setup refund if we cannot activate your service.
See how it works Ask about setup
If your business needs a new messaging approval, allow for days or weeks. We confirm your start date after we check phone compatibility, confirm approval and complete testing.
Clear pricing
Scope agreed before work starts.
Approval before release
You stay in control.
Your accounts stay yours
Access agreed with you.
A useful place to start
Practical support for growing businesses.
Build a stronger website
A new website, focused improvements or ongoing care. Make it easier for customers to understand what you do and get in touch.
Explore website services →Look after your reputation
Request reviews from customers and get professional response support, with a process built around your business.
Explore Review Care →Help customers get answers
Website chat, browser voice, phone reception and eligible missed-call text back, using approved business information and a clear handoff.
Explore customer communication →
Find your next opportunity
Service content, public-source research, conversion audits and defined advertising support. Choose the work that fits.
Explore marketing and research →A reminder can start the conversation
Service completed · Alder & Finch Co.
“The team explained everything clearly and made the whole experience straightforward. I’d happily use them again.”
Maya Bennett · Example customer review
Fictional demonstration—not an actual Google review, customer testimonial or evidence of results. Customers choose whether to respond and what to say.
Cinderbrook Review Care
Your reputation.
Worth looking after.
Help customers remember to share their experience. We set up requests to past customers you approve and requests after completed work through your existing software. We also prepare professional review responses for you to approve.
More reviews can help future customers feel confident choosing your business. Your customers decide what to write; ratings and sales aren’t guaranteed.
- 1. Request sent
- 2. Customer shares feedback
- 3. Reply prepared for approval
$199 setup + $199/month
See how Review Care works →Review requests and response support. Software compatibility, permissions and posting arrangements confirmed before starting.
The complete offering
The right help.
For the business you’re building.
Explore our core services and capabilities, plus the Instant Text-Back pilot. Choose a single project, ongoing support or a coordinated package.
Websites & content
Reputation & communication
Marketing & research
Customer Question Intelligence is included with eligible services, with no standalone fee. Missed-Call Recovery is a companion to AI Receptionist or Response & Recovery. Instant Text-Back is a separate standalone pilot, from $99/month + $99 standard setup. If Cinderbrook cannot activate your service, we will refund your full setup fee. Texting starts only after your business has an approved messaging number, permission is confirmed, and testing passes. If you need a new approval, allow for days or weeks. We confirm your start date after testing.
Six coordinated packages
Useful services.
Better together.
A clear starting point for connected work. Each package has its own scope, price and approval steps.
Package
Foundation Care
A simple foundation for website continuity and factual business-profile upkeep.
$349 setup + $269/month
Explore this package ↗Package
Visibility Maintenance
Ongoing website, profile, and customer-approved review response support for one location.
$549 setup + $449/month
Explore this package ↗Package
Conversion Starter
A coordinated one-time page-improvement sprint plus conversion-path audit.
$649 one-time
Explore this package ↗Package
Content Launch
A one-time Service Content pilot with included question-intelligence input and a shared handoff report.
$475 one-time
Explore this package ↗Package
Response & Recovery
Answer routine questions, catch inbound calls, and recover eligible missed calls through one activation plan.
$2,099 setup + $1,899/month
Explore this package ↗Package
Local Growth Launch
Launch one focused offer with a campaign page, path audit, and defined-scope search management.
$1,699 setup + $999/month management; customer media separate and capped
Explore this package ↗See the approach
Less explaining.
More showing.
Explore original design concepts. Different businesses, different personalities, one clear next step.
Local services
Clear services and a direct route to help.
Professional services
Confidence, clarity and considered design.
Hospitality
A sense of place, before the first visit.
Original demonstration concepts, not client case studies.
Explore our design workMeet your Cinderbrook AI assistant
A question?
Let’s talk.
Ask about our 15 services and six packages, compare your options, or tell us what your business needs. Talk with the same AI receptionist that answers our business line—right here in your browser.
Try: “How can you help my business?”
“Can Review Care ask my customers for reviews?”
“What does a website upgrade involve?”
Type or talk. One conversation window.
Ask about our services, packages, or your next step.
A talking website for your business
One widget.
Type or talk.
Give visitors a natural way to ask questions using your approved business information, services and FAQs.
$499 / month
Add it to your website
$499 one-time setup + $499/month. Keep your website; we install and brand the assistant, configure approved information and FAQs, connect the agreed enquiry destination and test it.
Build a complete talking website
$2,999 one-time + $499/month. Includes up to five pages, mobile layouts, content preparation, a contact form, basic SEO, two revision rounds and assistant setup.
A clear scope from the start
Pay one setup fee: $499 for your existing site OR $2,999 for the complete talking website. The $2,999 includes assistant setup; the $499 setup fee is not added again. Extra pages, complex migrations and additional integrations are separately quoted. Voice usage and support are agreed in writing.
Straightforward answers
A few good questions.
What can Cinderbrook help my business with?
Websites and ongoing care, review management, customer questions and phone reception, service content, practical marketing and public-source research. Explore all 15 services and capabilities or compare our six packages.
Can you improve my current website instead of replacing it?
Yes. We can discuss a focused Website Improvement Sprint, ongoing Website Improvement or Website Care. A new full website is quoted after discussing the pages, content and connections you need.
Does Review Care ask customers for honest reviews?
Yes. Review Care covers professional responses, requests to approved past customers and ongoing requests after completed work through your existing software. We agree the eligible customer list, permissions and request process before starting. The $199 one-time pilot covers your first supplied-review response packet, with setup waived and no ongoing commitment.
Do I have to buy a package?
No. Start with a suitable individual service or choose a package when its combined scope fits. Customer Question Intelligence is included with eligible work and has no standalone fee. Missed-Call Recovery is a companion to AI Receptionist or Response & Recovery.
What happens when I request a consultation?
Your request goes to operations@cinderbrookgroup.com for review. Tell us what you need and suggest good times to reach you, including your time zone. We follow up to agree a time; submitting the request does not confirm an appointment or place an order.
Where are you based, and can we work remotely?
Cinderbrook is based in Umatilla, Oregon. We work through an agreed remote process for suitable website and digital-service projects. Tell us where your business operates so we can confirm the fit and scope.
Simple from the start
A clear process.
A useful next step.
Tell us what you need
We start with your business, your customers and the tools you already use.
Agree the plan
You know the scope, price, access and approval steps before work begins.
See the work
Review the agreed deliverables and decide what goes live. Your accounts remain yours.
A stronger digital presence
Start with the next right step.
Tell us about your goals. We’ll help you choose where Cinderbrook can make a useful difference.
Requests go to operations@cinderbrookgroup.com. We follow up to arrange a time; submitting a request does not confirm a booking.