Owner-operated · Umatilla, Oregon
Call +1 503-206-0103operations@cinderbrookgroup.com

Service

Website Care

Keep a qualified existing website maintained, checked and backed up, with a clear monthly allowance for small edits.

$199 setup + $149/month

Discuss scope

Customer-specific checks before activation

Customer Question Intelligence is included only with an eligible service; no standalone fee or checkout is offered.

Watch the explainer

Website Care

Use this short overview alongside the written scope, boundaries, price, and next steps below.

About our explainer visuals

01

Included

We establish the site, access, and restore inventory. After monitor qualification, we check availability and certificates automatically. We inspect links and form paths weekly without submitting forms, perform applicable dependency maintenance and backup verification monthly, provide 30 minutes of requested text or image edits, and run a quarterly isolated restore. You receive a shared report.

02

Not included

The price does not include hosting, domain or license costs, domain name system (DNS) or email work, migration, security certification, unlimited repairs, live form submissions, or 24/7 staffed response.

03

Price and terms

$199 setup + $149/month. The monthly plan starts at mutually accepted activation and runs month to month; cancel in writing before the next renewal. Any reused baseline or equivalent work is credited in the accepted order.

04

Customer responsibilities

Provide the approved facts, source material, assets, access when needed, and one named approver.

05

How delivery works

We run the agreed checks, maintenance, backup verification, and limited edits, then provide the shared report.

06

Third-party setup

Website Care supports a qualified customer-owned static HTML/CSS/JS site. We confirm site-specific access, backup and restore evidence, monitoring, incident contact, staffing, and release/rollback arrangements before activation. It does not cover unqualified WordPress/plugin sites, ecommerce, logins, sensitive forms, or custom servers.

07

Cancellation and closeout

Send written cancellation to the contact named in your order before the next renewal. We confirm receipt and the effective date. At the accepted effective date, we stop future work, reconcile charges, hand over approved work and open issues, and remove delegated access as authorized. We do not delete customer accounts.

Straightforward answers

Before you choose.

What does the monthly Website Care plan include?

After setup and qualification, we check availability and certificates, inspect links and form paths weekly without submitting forms, perform applicable maintenance and backup verification, and provide a shared report. The plan includes 30 minutes of requested text or image edits and a quarterly isolated restore.

How much does Website Care cost?

The price is $199 setup plus $149/month. Hosting, domains and license costs are separate. The monthly plan begins at mutually accepted activation; any accepted reuse credit is recorded in your order.

Can you maintain a WordPress or ecommerce website?

The current standard scope supports a qualified customer-owned static HTML, CSS and JavaScript site. It does not cover unqualified WordPress/plugin sites, ecommerce, logins, sensitive forms or custom servers. We check your site before accepting the service.

Do you test forms by sending inquiries?

No. The weekly inspection follows links and form paths without submitting forms. It does not prove that a live inquiry reaches your inbox. Any authorized delivery test needs a separately agreed scope.

Does the plan include hosting or emergency support?

No. You keep your own hosting and domain accounts. The plan does not include DNS/email work, migration, unlimited repairs, security certification or 24/7 staffed response. We agree the incident contact and response arrangements before activation.

What if my site needs a larger change?

We agree the problem and additional scope before work begins. A one-time Website Improvement Sprint may fit a bounded existing-page problem; ongoing Website Improvement may fit a prioritized monthly change. Neither is automatically included in Website Care.

Find the right fit

Ongoing Website Improvement · One-time Website Improvement Sprint · Support and service boundaries

Your next step

Is Website Care the right fit?

Share your existing site and the maintenance concern. We check supported access, recovery, monitoring, and maintenance limits before activation. Please do not send passwords or unnecessary confidential information.

Discuss Website Care