INSTANT TEXT-BACK
Your next steps
Keep your inquiry email. Its secure link carries your inquiry number and the details you have already provided.
Complete your setup details
Open the setup link in your email. Tell us about your phone provider, business hours, reply team and existing software in one form. If you already sent it, you do not need to fill it out again. We send a receipt when your details are recorded.
Review your service and setup fee
We confirm your plan and written scope. Standard setup is $99 for every plan. Monthly prices are Starter $99, Plus $149 and AI $249. Unusually complex work needs a separate quote agreed before payment.
If Cinderbrook cannot activate your service, we will refund your full setup fee. Monthly billing begins at agreed activation.
Payment and account setup
After you accept the service scope, use the order-specific Stripe payment link when it is available. Do not email payment details. Your account invitation explains how to create a password and verify your email; you do not need an existing login.
Review and approve activation
We use your saved answers, request any missing information, confirm the phone connection and obtain required provider approvals. Texting starts only after successful authorized testing and an agreed start date. Account creation and payment alone do not activate service.
Questions or a missing email? Reply to your original Cinderbrook email. Do not submit another inquiry.