CinderbrookGROUP LLCPractical digital services.
For your business.
Service
Help callers get routine answers and leave useful messages, using approved business information and an agreed handoff to your team.
$899 setup + $849/month; 200 connected AI minutes included; $0.15/minute provisional overage
Discuss scopeAvailable with customer-specific activation
Any third-party setup and costs begin only after an accepted order. We confirm customer-controlled access, caps, consent or disclosure, and timing before activation.
Watch the explainer
Use this short overview alongside the written scope, boundaries, price, and next steps below.
01
The receptionist handles routine incoming questions and message capture for one inbound number, workflow, and location. It uses 30 approved FAQs and one summary destination. The monthly allowance is 200 connected AI minutes, with a ten-minute maximum call. There is no live transfer initially; an agreed handoff to a staffed recipient is required.
02
The price does not include outbound recovery, bookings, quotes, emergency judgment, payments, or porting without a separate order. We do not guarantee 24/7 human callbacks.
03
This service requires qualification and an accepted order. Customer-specific checks must be complete before activation; provider costs and limits are disclosed in the accepted order.
04
Provide the approved facts, source material, assets, access when needed, and one named approver.
05
We configure the approved greeting, disclosure, answers, and message destination. We complete the controlled call and fallback checks, then enable the approved inbound service and record usage and handoff receipts.
06
We confirm your customer-specific inbound number or forwarding route, approved greeting and disclosure, routine answers, usage cap, retention choices, and handoff to a staffed recipient before activation. Controlled call, usage, fallback, and recovery checks are required; the existing Cinderbrook public phone channel is separate from your service.
07
Send written cancellation to the contact named in your order before the next renewal. We confirm receipt and the effective date. At the accepted effective date, we stop future work, reconcile charges, hand over approved work and open issues, and remove delegated access as authorized. We do not delete customer accounts. We reconcile usage and close the agreed routes with the service-specific handoff.
Straightforward answers
It answers routine incoming questions and captures messages for one inbound number, workflow and location, using 30 approved FAQs and one summary destination. It is a phone service, separate from the website text and browser-voice assistant.
The price is $899 setup plus $849/month, including 200 connected AI minutes and a ten-minute maximum call. The listed $0.15/minute overage is provisional; applicable provider costs, limits and charges must be confirmed in the accepted order.
We check a customer-specific inbound number or forwarding route before activation. Number compatibility is not assumed, and porting is excluded without a separate order. You keep control of your own accounts and approved routing.
There is no live transfer initially. We agree a handoff to a staffed recipient for messages and situations outside the approved routine answers. The service does not guarantee 24/7 human callbacks or make emergency judgments.
Those functions are excluded from the current scope. The service answers approved routine questions and captures messages; it does not confirm bookings, create binding quotes, process payments or provide professional advice.
No. Missed-Call Recovery and Website Assistant are separate scopes. Recovery is a companion service or part of Response & Recovery, with its own permissions and limits. Buying phone answering does not automatically activate either service.
We agree your greeting and disclosure, approved answers, number or forwarding route, usage cap, retention choices and staffed recipient. Customer-specific controlled call, fallback and recovery checks are completed before the approved inbound service is enabled.
Find the right fit
Website text and browser voice · Companion missed-call follow-up · Response & Recovery package
Your next step
Bring the routine call questions, expected call volume, and who should receive messages. Please do not send passwords or unnecessary confidential information.
Discuss AI ReceptionistA talking website for your business
Give visitors a natural way to ask questions using your approved business information, services and FAQs.
$499 / month
$499 one-time setup + $499/month. Keep your website; we install and brand the assistant, configure approved information and FAQs, connect the agreed enquiry destination and test it.
$2,999 one-time + $499/month. Includes up to five pages, mobile layouts, content preparation, a contact form, basic SEO, two revision rounds and assistant setup.
Pay one setup fee: $499 for your existing site OR $2,999 for the complete talking website. The $2,999 includes assistant setup; the $499 setup fee is not added again. Extra pages, complex migrations and additional integrations are separately quoted. Voice usage and support are agreed in writing.