Owner-operated · Umatilla, Oregon
Call +1 503-206-0103operations@cinderbrookgroup.com

AI & Automation

Help customers get answers.
Keep the boundaries clear.

Choose a limited-scope assistant for website questions, inbound calls, or eligible missed-call follow-up. Approved facts, customer-controlled routes, usage caps, and consent are confirmed in an accepted order before customer-specific activation.

11 / Service

Website Assistant

Available with customer-specific activation

Text and browser voice in one website widget, answering from your approved business information.

$499 setup on an existing site or $2,999 for a complete talking website, both $499/month

Explore Website Assistant ↗

12 / Service

AI Receptionist

Available with customer-specific activation

Handle routine incoming questions and collect messages for the agreed staffed recipient.

$899 setup + $849/month; 200 connected AI minutes included; $0.15/minute provisional overage

Explore AI Receptionist ↗

14 / Service

Missed-Call Recovery

Available with customer-specific activation

Missed-Call Recovery is not standalone: available only as a companion to AI Receptionist or within Response & Recovery. Make one permission-based follow-up attempt for each eligible missed call, within the agreed monthly limit.

$649 setup + $599/month companion; provider usage separately disclosed

Explore Missed-Call Recovery ↗

Need these together?

Response & Recovery combines Website Assistant, AI Receptionist, and Missed-Call Recovery. Website Assistant and AI Receptionist can be discussed separately. Missed-Call Recovery is not standalone: available only as a companion to AI Receptionist or within Response & Recovery. There is no separate minimum purchase beyond the required service or package. Activation requires an accepted order and customer-specific checks. Provider usage, messaging, sender/number capacity, and overages are separately disclosed and capped.

01 / Package

Response & Recovery

Available with customer-specific activation

Answer routine questions, catch inbound calls, and recover eligible missed calls through one activation plan.

$2,099 setup + $1,899/month

Explore Response & Recovery ↗

Not every task needs an assistant.

Start with the customer question and the handoff needed. Customer Question Intelligence is included under an eligible service, not a separate purchase. No commercial outcome is guaranteed.

Compare the full catalog ↗

Included with eligible services

Customer Question Intelligence.

Use authorized question themes to make the agreed work more useful. There is no separate charge or standalone purchase.

What is Customer Question Intelligence?

It is an included capability that identifies useful question themes from authorized, minimized sources within an eligible service. Those themes can help explain what customers need to understand; it is not a separate research platform or a guarantee of demand.

Is there a separate price or subscription?

No. Customer Question Intelligence has no standalone charge, checkout or subscription. Its inputs and output stay within the service scope you accept.

What information can be used?

Only the sources and access authorized for the accepted work, with unnecessary personal or confidential details minimized. Inclusion does not grant access to your customer accounts, call recordings, inbox or private conversations.

Can it help improve our FAQs or service explanations?

Relevant themes can inform the agreed FAQ, content or assistant work. Any new page writing, publication or integration still follows the accepted service scope; an included theme summary does not purchase additional work.

Does a question prove someone wants to buy?

No. A question theme is an observation from the available authorized material. It is not proof of buyer intent, search volume or a guaranteed sales opportunity. We keep the source limitations clear.

Which service should we discuss first?

Start with the work you need: clearer service content, website assistance, review support or another eligible service. We confirm whether question themes are useful within that scope, rather than sell a separate intelligence subscription.

Explore Service Content, Website Assistant or the complete service catalogue to choose the underlying work.

Missed-call communication

Instant Text Back

Give eligible callers a way to explain what they need after an unanswered call. Your team can review replies, ownership and the next action in one inbox.

Starter is $99 standard setup + $99/month. Plus is $99 standard setup + $149/month. AI is $99 standard setup + $249/month, with approved FAQ answers and human handoff. Usage limits apply. If Cinderbrook cannot activate your service, we will refund your full setup fee.

Phone compatibility, provider and carrier approval, permission and successful testing are required before texting starts. Choosing a plan does not activate service, confirm an appointment or create a payment. Instant Text Back has its own standalone plans; the legacy Missed-Call Recovery companion contract remains separate.

Your next step

What should the assistant handle?

Bring the routine questions, the handoff needed, and the tasks that must stay with a person. Scope and activation checks come before work.

Discuss AI and automation

A talking website for your business

One widget.
Type or talk.

Give visitors a natural way to ask questions using your approved business information, services and FAQs.

$499 / month

Add it to your website

$499 one-time setup + $499/month. Keep your website; we install and brand the assistant, configure approved information and FAQs, connect the agreed enquiry destination and test it.

Build a complete talking website

$2,999 one-time + $499/month. Includes up to five pages, mobile layouts, content preparation, a contact form, basic SEO, two revision rounds and assistant setup.

A clear scope from the start

Pay one setup fee: $499 for your existing site OR $2,999 for the complete talking website. The $2,999 includes assistant setup; the $499 setup fee is not added again. Extra pages, complex migrations and additional integrations are separately quoted. Voice usage and support are agreed in writing.

Explore Website Assistant ↗ Discuss your setup ↗